While it might be tough to determine exactly why Google Drive isn’t working, there are a couple of methods to figure out pretty rapidly if it’s down for everybody, or if the problem is on your end somewhere.
Reasons Why Google Drive Might Not Be Working
When you try to access Google Drive, and it does not work, you might see an error message. If that does occur, make certain to compose the error message down, because it can assist put you on the best track.
HTTP status codes can help put you on the right track. The most typical include 500 Internal Server Error, 403 Forbidden, and 404 Not Found, but there are many other HTTP status code errors that you might face.
How to Confirm If a Google Drive Outage is for Everyone (or Just You)
When you presume that there might be an issue with Google Drive and that the problem isn’t on your end, there are a number of methods to verify that suspicion. If you are able to confirm that Google Drive is down for everyone, then you can conserve yourself a great deal of time and headache, considering that the only option is to wait on Google to repair the issue.
These are the steps, in order, that you need to take if you believe that Google Drive may be down for everybody, or you’re not precisely sure where to start:.
Check the Google Workplace Status Dashboard for info about problems or downtime that Google Drive, and other Google services, may be experiencing. If the Google Workspace Dashboard reveals a red or orange dot, that implies there’s an issue and you’ll need to wait on Google to repair it. If there’s a green dot next to Google Drive, it implies the service is working fine.
Remember that the Google Workspace Dashboard is hosted by Google, so if Google is experiencing specifically bad issues, it might not be available either.
Browse Twitter for #googledrivedown. Social network is an excellent place to discover if a website or service is down for other individuals. If other people are experiencing the exact same problem you are, there’s a good chance that you’ll find them speaking about it on Twitter using this hashtag.
You can utilize the link above to find tweets with the proper hashtag, however make sure to click.
Lastly, you can have a look at some third-party down detector sites. Some status checker websites include Down For Everyone or Just Me, Down Detector, Is it Down Right Now?, Outage.Report, and CurrentlyDown.com.
Solutions to Try If You Think Google Drive Is Down Just for You
If you aren’t able to find any proof that other individuals are having difficulty accessing Google Drive, then there’s a likelihood that the issue is on your end. Most of these problems are related to your network hardware or your web service supplier (ISP), but there are a number of things you can inspect yourself.
Here’s what you should do, in order, if you think that Google Drive is working for everyone however you:.
Make sure that you’re checking out the real drive.google.com website.
Prior to you attempt anything else, try clicking the above link to Google Drive. If it works, that implies you may have been trying to access a void or invalid copy of Drive. Update your bookmarks, and consider altering your Google password if you think you might have entered your login info into a fake website at any point.
If you’re attempting to access Google Drive on your phone or tablet, ensure you have the legitimate app from Google. You can find the Google Drive app for iOS on the App Store, and for Android devices on Google Play.
Are you attempting to use Google Drive through a web internet browser on your computer system? Try the Google Drive app on your phone or tablet. You can find the official apps by utilizing the links provided in the previous action.
If you’re able to access Google Drive through an app on your phone or tablet, that implies the Google Drive service itself is working. The following troubleshooting steps might help you get Google Drive dealing with your computer again.
Completely closed down your web internet browser by closing every web browser window that you have open. Wait 30 seconds, open a single browser window, and effort to access Google Drive.
In many cases, closing your browser windows might not really shut the browser down. In that case, rebooting your computer system or device is the easiest way to make sure that the web browser actually closes.
Clear your web browser cache, and attempt to access Google Drive once again. This is a simple action that won’t erase any of your individual data or kept passwords, and it repairs a lot of browser-related concerns.
Clear your browser’s cookies. This is also a simple action that can repair a lot of browser-related issues, but clearing cookies can eliminate your custom settings and login info on sites that you utilize.
Scan your computer for malware. Some malware effectively blocks access to particular sites and services like Google Drive. If you’re infected, then eliminating the malware will restore your access.
Restart your computer, if you didn’t already do so throughout an earlier step.
Reboot your modem and router. If you’re having difficulty accessing other sites and services in addition to Google Drive, this will typically fix the issue.
If you still aren’t able to access Google Drive after attempting all of our ideas, there’s a likelihood that you’re dealing with an internet problem. This is particularly likely if there are other sites or services that you aren’t able to access.
Sometimes, the concern could be as basic as having too many devices linked to your network, and not having enough bandwidth to handle whatever. You will probably have to contact your ISP for assistance.
While it isn’t particularly common, there are cases where you will not have the ability to access Google Drive due to issues with the course your computer system or gadget uses to link to Google’s servers. The best way to rule that out is to switch to various DNS servers from the ones you typically utilize. If you are not familiar with DNS servers, have a look at our guide to altering DNS servers for directions, and our list of Free & Public DNS Servers for different alternatives to attempt.